Marketing Metrics Database

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Churn Rate

How many customers you’re losing over a certain period.
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Customer Retention Rate

Customer retention rate is a metric that measures the ability of a company or business to retain its existing customers over a specified period of time.
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Daily Active Users (DAU)

This metric is a measure of the success of an online platform or a mobile application. It gives us a snapshot of how many unique users are actively engaging with a platform or app on any given day. 
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Dwell Time

The length of time customers spend in a physical store or on a digital platform.
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Feature Usage

Feature usage can be described as the measurement of how often and how users are utilizing the features of your product or service.
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Foot Traffic

The number of people who visit your store.
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Funnel Velocity 

How quickly your prospects can travel down the marketing funnel and transform into a successful conversion. 
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Lifetime Customer Value

The total revenue you can expect from a single customer over the course of their relationship with your business.
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New vs. Returning Customers

The comparison between customers who have only made one purchase (“new” customers) and those who have made more than one purchase (“returning” customers). 
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